Do More With Less, Or The Strange Arrogance of Covering The Pulitzers

Posted on April 21, 2015 by leorafalk

Or: Of the Big-Name Papers, Only The New York Times Knows How to Write a Lede

It’s a mark of how far I’ve strayed from my first (professional) love, that I didn’t know the Pulitzers were being announced today until the New York Times breaking news notification came across my phone. A few years ago, sitting in a newsroom, my colleagues and I were making (mostly correct) predictions about who would win what.*

It’s a mark of how my love for journalism–and for people I did it with–has shaped me, that I got up almost immediately to call another journalist friend to discuss. She too no longer works in journalism.

But even more notable as a sign of the changes that have come were the prizes themselves, and the message the New York Times‘ lede appropriately conveyed:

The Post and Courier of Charleston, S.C., with a staff of about 80 and a daily circulation of 85,000, won the most prestigious of the Pulitzer Prizes for journalism awarded on Monday, for a series on the high number of deaths resulting from domestic abuse in the state.

Pulitzer coverage is a funny thing: Would these prizes be news worthy of breaking news alerts, prime web-page real estate, and multiple articles if they weren’t news stories about the newspapers? Do the papers even find the right stories within the prize announcements?

Screenshot from the Wall Street Journal’s coverage of the Pulitzers

The Wall Street Journal‘s home page headline is “Wall Street Journal Wins Investigative Pulitzer Prize” and doesn’t mention the Post and Courier in the subhead or the first two grafs. Reuters–which does not have its own prize to highlight--led with the New York Times‘ win, even though the Public Service award is the most prestigious.

I can almost forgive all this eye-roll-inducing self-congratulation because the print news industry has so little to celebrate these days.

But there IS news in this year’s awards: that a newspaper so tiny could win an award so big ( a paper that size has not won in five years, and the Post-Courrier has not won since 1925); that public service was defined as reporting on domestic violence, a topic notoriously under-discussed; that a newspaper did work which was data driven and focused on taking previous years’ reporting to the next level despite a staff of 80.

http://www.postandcourier.com/article/20150420/PC1002/150429905/1506/a-pulitzer-honor-x2014-and-a-continuing-challenge

By the time I got to the Post Courier page, the only coverage on the home page was an editorial urging legislative action for restrictions on gun ownership by domestic abusers.

That Times’ lede is a lede written by a journalist for journalists. For people who can read that sentence and understand all the implied history of heartbreaking layoffs and fear about the Buzzfeed-ification of journalism. For people who know what it’s like to pray that data analysis will be the panacea of journalism as a whole while also hoping that crunching the numbers will lead to a compelling story about the humans journalists truly want to serve.

This year’s prizes offer a second, related story about the state of journalism today. The Daily Breeze won the prize for local reporting “for their inquiry into widespread corruption in a small, cash-strapped school district, including impressive use of the paper’s website.” The paper has seven local reporters.* One of the journalists who won the prize has already left to become a publicist “for economic reasons.” The reality of the business, especially for local journalists, is so brutal that even a shiny prize can’t hide it.

Screenshot from The Daily Breeze’s website

But to the small papers everywhere–including the college papers such as my very own–that a small, over-worked staff can still produce great journalism, and perhaps has an obligation to do so (my heart broke a little when I noticed that on a non-print day Spec had fewer news articles than we did on the days we were most ashamed of the product we put out. I get it, but it’s sad).

The message “do more with less” is cynical and short-cited when it comes from the business side, but it sounds more like a defense of the value of what journalists do when it comes from the Pulitzer committee and is highlighted by THE newspaper of record and its peers. The Wall Street Journal, Reuters and company should have had the heart to recognize that the Pulitzer Prizes are about more than the big names. They are about the potential journalism still holds, staff and circulation numbers be damned.

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Privilege and Outrage: Why I Care About Ferguson

Posted on August 21, 2014 by leorafalk

This is 2014. Photo: Associated Press

On the one hand, this should be the shortest post ever: “Because I am human and American, I care about human rights, our constitution, racism, and poverty.” Done. Hit publish and walk away.

On the other hand, a lot of people who look like me, live near me, and have similar backgrounds to me, don’t see it that way.

The last time I found myself completely unable to stop reading a news story, was when it felt really really personal. When I finally gave myself a news break, I felt relief and calm. This time, I turned off my computer on Friday evening and didn’t turn it back on until Sunday night. When I did, I felt guilty, because Ferguson is not just about Michael Brown, it’s not just about protesters or journalists who are being stopped from doing their job. It’s not just about Ferguson. It’s about the black kid who gets pulled over by the cops ten times a month. It’s about schools with just over 50 percent graduation rates. It’s about segregation in the year 2014. It’s about the criminal justice system in this country. It’s about black boys who are taught to never call the cops. It’s about systemic racism. (Don’t believe me? Take a look at the Twitter hashtag #IfTheyGunnedMeDown. Read this. And this. And this. And this).

And, because I’m white, I can turn off the news and I have the option to tune all of that out. I don’t live with that systemic racism, so when I turn off the news, I have the privilege of tuning it out. My friends, co-workers, fellow citizens, are not so lucky.

When I think about why this is the news story that I can’t stop reading about, I think about the West Wing‘s Toby Ziegler reaction to the shooting in Rosslyn:

Toby: Why does it feel like this? I’ve seen shootings before.

President Bartlet: It wasn’t a shooting, Toby, it was a lynching. They tried to lynch Charlie right in front of our eyes.

To head it off at the pass: yes. I know that the West Wing is not real. I know that in that fictional world, Charlie was shot at by white supremacists and that in the real world, it’s likely that Darren Wilson’s motives were not overtly racist.

Wilson may have shot in fear, but that fear probably has roots in the way our society portrays black men: as dangerous and disposable. Michael Brown’s death may not have been a lynching, but it drove to the surface a lot of anger about a lot of racial injustices. It exposes my country’s darker side, the demons that we have not conquered, the demons we haven’t even really tried to fight because it’s more comfortable to ignore them.

Yes: “We.” This should be a problem for everyone.

Last week, a commenter on Jezebel said something along the lines of, “I wish we didn’t make this about race, so that everyone could be outraged.” But, you don’t have to be the victim to be outraged. Exercise empathy muscles. Be outraged because it’s unacceptable not because it could happen to you. Educate yourself. Learn that most protesters are not looters. Check your language. Are you making gross generalizations? Are you saying, “not to be racist” or “no offense, but…”? Ask yourself, how can I change myself and how can I change the system, no matter how small an impact. (Does anyone have an answer to the latter question? Let me know!)

In response to a piece from The Forward “Why Jews Should Care About Ferguson”, someone on Facebook wrote.

“Would you be scared to open your shop there past 9pm? Now? Exactly, so cut it. You have no stake in the game. But those with shops over there do. So how can you belittle their concern for safety?”

Nobody in the thread or in the article had justified the looting. The idea that we somehow shouldn’t or are not allowed to care about the broad underlying injustice because we don’t know what it’s like to be store owners in Ferguson is even more mind-boggling than the idea that you should only be outraged if you are black. I have a stake in this game. We all should.

I am outraged because as a Jew I believe that I cannot ignore the oppression of others just because things have gotten easier for my people and my family over the decades. We are asked to always remember that we were once slaves and to treat others accordingly.

I am outraged because I remember how uncomfortable it was to be told before a school field trip that any misbehavior in the museum would reflect badly on all Jews everywhere, and the way that information about Michael Brown has been handled by the police, by some parts of the media, and by the Internet reminds me that black boys and men carry a burden that is similar but many times heavier. (I don’t want to link to it, but google Michael Brown Marijuana and then think back to high school).

I am outraged because as a (former) journalist, I believe that the rights of freedom of press, freedom of speech, freedom of assembly, and redress of grievances should not be corralled and must be protected even, and especially, when protecting them calls into question structures of power, and the status quo. Even when its scary or difficult. I agree with the police who believe it is part of their job to protect these rights not with the police who believe it is their job defend against them. I am outraged because I love this country and part of that love comes from being able to criticize its failings

I am outraged because I agree with former Madison, Wisconsin Police Chief David Couper, who wrote, “In a democracy, police have a very complex role compared to what is expected of the police in other systems. The power of the state must be balanced with the rights of an individual; other systems have no balance requirement—only to use the power given them by the state. Uniquely, police in a democracy don’t exist solely to maintain order on behalf of the state, but also to assure that the fundamental rights guaranteed to every citizen are protected in the process.”

I am outraged because as a white person, I automatically benefit from systems, perceptions, and stereotypes that hurt others and I’m not OK with that.

I am outraged because as an American I want to live in a country that lives up to the values enshrined in the constitution.

I am outraged because I believe that everyone’s life is enriched when everyone has opportunities that allow them to reach their full potential. I believe that the American Dream should not be reserved for those who do not have to overcome poverty, sub-par public services, or bigotry.

I am outraged because as a human I believe that skin color should not serve as a barrier for entry, that the poor should not be treated as less-than, that failing students should not be dismissed as net-losses.

I am outraged because as a human I understand that teenage deaths are tragedies, whatever the cause.

I am outraged because as a person, I believe that we could be doing better, and not trying makes me furious.

I am outraged because racism even in its most subtle forms should be considered outrageous. Full stop.

Personal Rage

Posted on June 23, 2014 by leorafalk

Chalk messages written on a storefront on Newbury street the week following the Boston Marathon bombings and the arrest of Tsarnaev.

The idea of human rights arose in parallel to the rise of photography; when we could see abuse happening around the world, we had more reason to get angry about it.* Photos made the tragedies seem closer to home. In the age of the Internet, it would follow, we should be able to get outraged about everything. But we don’t. Maybe there are too many things worthy of our outrage. Maybe, when we have access to information about everything we need a way to rank tragedies, to say this one is closer to me. These victims looked like me or lived near me or could have been me.

All of which is complicated by the fact that while we could have equal access to information to everything, we actually don’t. News doesn’t get all covered equally. Rich white child victims might sell more papers than black teenage victims. I feel dirty just writing that. It shouldn’t be true. But too often it is. War in an African country gets fewer viewers to tune in than a dick pic scandal in Washington D.C. Sometimes, lots of news competes for the same news cycle. (See for example: the international section in the last few weeks). Sometimes, it’s a slower news week so one story gets more attention than it would any other time.

Sometimes the news is personal; we find ways to make it so, We find that someone we know knows the mother of a kidnap victim. The planes came from our airport. For a few hours, or minutes even, we couldn’t reach our family, worried that they were hurt or that their homes were destroyed. A bomber attacks our city.

Journalists are taught to remove themselves from the story. It’s the ultimate death of the author, by choice, a surgical removal of a person who actually is part of the story.** Well-written journalism moves me as it should, but objectivity is a habit that dies hard, so I was shocked to find myself furious when I read that Dzhokhar Tsarnaev’s lawyers wanted to move his trial out of Boston and to D.C. Lawyers said Tsarnaev “could not receive a fair trial in Boston or elsewhere in the state” because a large percentage of people knew someone at the marathon, were affected by the shelter-in-place city shutdown during the manhunt, and presume that Tsarnaev is guilty.

And my first thought when reading that was “well Dzhokhar should have thought of that before he planted a bomb at the Marathon! He should have thought of that before he placed a bomb at the finish line of a race that embodies the city, killing Martin Richard, Krystle M. Campbell, and Lingzi Lu and then shooting and killing MIT police Officer Sean Collier later in the week. He should have thought of that before attacking MY CITY.”

“Woah,” I thought. Not only should I still be thinking of him as “the alleged bomber,” because that’s how newspapers refer to suspects who have not been found guilty, but I also actually do believe in the right to a fair trial for everyone, that upholding our democratic values when it’s the hardest is what makes our democracy strong. And yet, my reaction to the news was that if Tsarnaev wanted a fair trial, he shouldn’t have committed the crime. Twisted logic at its best.

Because ultimately, I didn’t sleep for a week after the bombings, reading the news non stop. Because this year on Patriot’s Day, standing at the bottom of Heartbreak Hill wearing a Boston Strong t-shirt felt like the healing I didn’t know I needed.

Because it turns out that inital rage cannot always be suppressed by journalism ethics and democratic values. That initial reactions can be tempered in the name of logic and values, but can’t be prevented altogether. That while we should rage about all tragedy, some will be closer to home than others, and that there’s a limit to how small the world can shrink. Even in the age of the Internet.

A memorial to the victims of the 2013 Boston Bombing victims, placed at the finish line of the 2014 Boston Marathon.

* I first heard this idea in Samuel Moyn’s History of Human Rights class. Any misrepresentation of this is a reflection of the fact that I took the class my sophomore year of college, not of Prof. Moyn.

**The New Yorker is laughably strange about this: “‘How would you like it if I called you a whiteskin?’ Sherry Pocknett, a Wampanoag from Mashpee, Massachusetts, asked a person who asked about the name.” It’s possible that the person who asked was not the reporter who wrote the Talk of the Town piece, but given the New Yorker’s record of awkward third person self referrals, I’d bet good money that it was Ian Frazier himself who was doing the asking.

Arthur Sulzberger Is a Newspaperman. He Should Have Known Better.

Posted on May 20, 2014 by leorafalk

My own short journalism career was largely unimpeded by my gender (the one big gender fight in my college newsroom ended in conversations and e-mails that could have been a PBS special on forgiveness and understanding), but I still saw it and heard it. The fellow journalism interns who thought nothing about talking about visiting strip clubs while I was standing right next to them, the female reporter who struggled to get cops to take her seriously when she covered a crime scene, the staff photographer at my school paper who was asked not to take the photos on a story I was writing because the editor didn’t think two women should go to a low-security prison, the writer (me!) who didn’t object to that reasoning despite no indication from our sources that the precaution was necessary.

There were messages I was young enough to ignore that said that to rise to the top was to choose journalism over family. There were congressmen who didn’t take me seriously. There was a Senate press corps that was still predominately male to say nothing of the gender imbalance in financial-related press conferences.

I knew that I was already benefiting from fights of The Girls in the Balcony by virtue of entering journalism when I did, and, with her appointment as executive editor of The New York Times, Jill Abramson (who also benefitted from those fights) seemed to bust open the glass ceiling long before I was close to hitting it. It seemed that the industry I loved would be a little more likely to love me back. (It turned out, it didn’t, or I didn’t love it as much as I thought I did, but that was not related to my gender).

Abramson, during the announcement of her appointment to executive editor.

The night Jill Abramson was announced as the next executive editor of The New York Times I couldn’t sleep. Three years later, she was fired. We don’t know the whole story as to why she was fired, but there is reason to be skeptical of claims that is was simply management style, mainly that the Times has had lots and lots of bad managers at the helm. From The New Yorker:

Another, a prominent reporter, proposed a multiple-choice question: “Tough and abrasive?” (a) Abe Rosenthal (1977-86), (b) Howell Raines (2001-03), (c) Max Frankel (1986-94), (d) Jill Abramson (2011-14), (e) all of the above. “Business is basically good, and the journalism is good, but the culture is bad,” the reporter continued. “But that describes a hundred and fifty years of the paper’s history. It’s always been sociopaths and lunatics running the place. Why step to Jill? People are genuinely upset about that.”

Even if it turns out that Abramson’s lower salary was totally justified, even if it turns out she was a terrible manager, the conversations around her tenure and her management style have been gendered from the start. There was no way they weren’t going to be. And, the conversation around her firing has been gendered. While Sulzberger said that he spoke to female “rising stars” at the Times who didn’t want “special treatment” and didn’t see the firing of Abramson as anything but a decision about an individual, David Carr “heard from several talented young women who are a big part of The New York Times’s future. “’ I really don’t see a path for me here,’ said one. ‘Are we O.K.?’

“Well, that depends on how the next few weeks go and whether The Times can convince female employees that it is a fair place to work, with ample opportunity to advance,” Carr wrote.

Carr concluded that Sulzberger’s assessment of Abramson’s management failings was correct, but the fact is that the way that the firing was handled at the Times scared some of the women who worked there, made them doubt that there were cracks in the glass ceiling. The coverage of the firing, both the carefully reported and the sensational, didn’t help. I read that coverage and couldn’t remember any of that thrill I had three years ago.

Sulzberger owns a newspaper–THE newspaper. He and his staff should understand messaging and the ways that messages can be unintentionally transmitted or mistranslated. Regardless of what really happened in the lead-up to Abramson’s firing, it’s inexcusable that Sulzberger didn’t understand that female journalists everywhere were going to see Abramson’s sudden and unceremonious dismissal as a message about the metaphorical glass ceilings in the Times’ window-filled building and therefore in the industry as a whole. Sulzberger–perhaps inadvertantly–sent a message about the way a female reporter and editor is expected to conduct herself and the dangers she’ll face is she dares to be, like many of her predecessors, pushy and forceful. And it doesn’t look like progress.

What We Talk About When We Talk About Newspapers

Posted on September 16, 2013 by leorafalk

This is an old post that I never hit “publish” on, about the sale of the Washington Post to Jeff Bezos. In the name of actually starting to write things on this blog again, I am not going to update it to reflect Bezos’ visit to the newsroom or the Post’s coverage of today’s shooting at Navy Yard and the decision to drop the paywall for the coverage. For those people who are not journalism geeks, I apologize in advance for the references that will be confusing.

In college we talked about minutia and dreams. About em dashes and Oxford commas and deadlines. About race and gender and labor unions. About the mission of a Journalist to give the world part of what it wants to hear and part of what it ought to. About saving the industry, about rejection letters, about getting picked up in the college section of the New York Times. About newspaper politics and newspaper sex. About Woodward and Bernstein and Pulitzers and student-reporter-sized exposes.

In college, we were sentimental about newspapers without even realizing it. We were madly in love and mad.

And slowly we grew up.

Slowly. We went to work at newspapers. We stood in newsrooms as they celebrated Pulitzers, but more likely stood in newsrooms as the paper got bought and sold, as reporters got laid off. We joined unions. We read with awe about Katherine Graham and Ben Bradlee and wrote inscriptions to each other about whether we’d give a ball to edit the Washington Post. We hatched plans to save Newsweek, and then stopped reading it altogether, and then it stopped publishing. We went to grad school and foreign countries. We moved across the country and got laid off. We got health insurance and new contracts. We gaped open mouthed at the super stars who considered leaving journalism and then we started doing it ourselves, separating ourselves into the people who really loved the job and the people who loved the idea of the job. We went to law school, to jobs in social media, to jobs in government telling ourselves that the industry changed and these things weren’t so unforgivable anymore, not like they were when we graduated, when so many of us were actually going into journalism. Not like they were when everyone knew that path to the Chicago Tribune was from the Peoria Journal Star to the Chicago Sun Times to the Chicago Tribune. And then, if you moved to Washington with the Tribune (were you lucky enough to follow Obama), you could go from the Chicago Tribune to the Washington Post, and then you’d have Made It. No one can tell you how to Make It anymore but sometimes they tell us to write for free.

“Two more years of this and I am going to do something that really makes a difference, ” one of my college coeditors tells me. Five years ago that would have been blasphemy. Now, I am also leaving. Or at least taking a break.

This is what newspapers talk about when they talk about newspapers, or specifically when they talk about the Washington Post:

They talk “politics, powersuits, and Woodward and Bernstein”. They talk about the “ossified world of newspaper publishing” and about the nostalgia of working for the Grahams. They talk about a “landmark in journalism,” about a microphone in Washington. They talk about Watergate.

They don’t really talk about the people, about the city that isn’t the beltway, about the metro newspaper, about theories of change or disruption. About Chandra Levy, or even “Top Secret Nation.” They don’t talk about questions of identity: a national newspaper versus a local newspaper. About whether all politics are really local, and whether it matters. They don’t talk about covering race or not covering it.

When newspapers talk about the newspaper industry, most of the stories are left untold.

The Journalist and The Activist

Posted on February 19, 2012 by leorafalk

I’m stil trying to figure out what this blog will look like if I am still not going to express political opinions but also don’t have the veil of class assignments to hide behind.

But, I like blogging. So, I’m going to try this.

This semester, I am taking “Solving Problems with Digital Technology.” We are working with the Dudley Street Neighborhood Initiative to come up with innovative uses of technology in the Dudley Street neighborhood.

The other day, a woman came to speak to us about going into communities that are not our own and trying to help. We spent a good portion of the time talking about how to interview community members so that we actually are hearing what they want, what their concerns are, and what they think will be helpful, rather than pushing our own agendas on them.

I sat in class nodding and getting excited. “Hey,” I thought, “this is someplace where I can put my journalism skills to work.” A lot of what I heard were things I learned at Spectator: dress appropriately for the story you are reporting and the community you are going into (i.e. going to Manhatanville? Best not wear your Columbia sweatshirt and hat). Take notes without being obtrusive. Ask open ended questions.

So, there I am nodding along, when the speaker starts talking about telling the person in advance exactly what you are going to ask him, and about possibly (albeit rarely) compensating community members for their time. The journalists in the room stopped writing. And then, the speaker mentions cameras, asking permission to take photos (which is usually nice manners in journalism too, and necessary if you’re not on public property), and then–this was the kicker–she talked about handing over the camera to the person you photographed, showing him how to use the camera, and then letting him delete all the photos or recordings he doesn’t like.

That’s when it struck me. Journalism is kind of about the “gotcha” questions. It’s not that we are out to get the people we are interviewing; it’s just that we understand that news comes in the candid comments and images. Too much preparation and too much ceding control of the interview and the material from the interview to the interviewee doesn’t produce the candid news we might need.

I do think that the complaints about the big bag media trying to trip up presidential candidates is ridiculous and petty; the political journalists are just trying to get information out of people whose job it is to be evasive. And, I know that activism shouldn’t be intertwined with journalism. There is value in telling an unadulterated story, even if it’s about someone a lot less powerful than a politician. Letting the person you are interviewing edit out what they don’t want from a story makes boring news, and it also makes less effective news. Readers don’t read or respond to boring, cleaned up stories. So, I understand the role that journalism ethics play in good reporting.

But, sometimes, it’s good to be reminded that the ethics of journalism are not the norm for other interactions. And that what works with a press pass isn’t always the smartest way to effect change.

I am working this semester as a research assistant for a long-time journalist, David Greenway. As I was walking out of his office after the interview, he asked me, “what do you want to do after graduation?”

“I’m trying different things,” I said, “but I’m pretty sure there’s nothing I am going to love more than journalism.”

“I like that we speak the same language,” he said. “Journalists understand each other.”

There’s that. He knew exactly what I meant. So, while I see the ways that other people might argue that journalism ethics aren’t ethical, I also see the value in them and in journalism and believe deeply in all that.

It’s something I’ll keep thinking about in the next year and a half (and hopefully after graduation too).

The Crystal Ball is Really Murky

Posted on November 9, 2011 by leorafalk

I want to believe that news has a future. I don’t mean that things will continue to blow up, countries will continue to go to war, celebrities will continue to stumble, and people will continue to invent and discover.

That news of course, does have a future in that their will always be things people want to know about. I also have faith that those kind of things–the war, and crime, and inventions–will get passed on from the newsmakers to everyone else without much trouble. That’s the kind of news that can be passed on with a release or a tweet. Community boards can start their own newsletters or blogs. Even some of the really big news can come straight from the source through the Internet. And, if we see newspapers as the way that people found out what was going on in the world, then newspapers probably are obsolete.

But newspapers are more than that. It’s not enough to know war broke out; people should know what happens in that war, what leads to things going terribly wrong as well as what is going right. Cold cases should come back in the public eye. Industry deception and hidden dangers should be revealed. The news from the mouth of the source should be weighed against opposing views. That’s the kind of stuff that journalism provides, and that can’t always be replaced with the mess of ways to communicate that the Internet provides.

Of course, those stories are generally expensive, and, as Nick Carr points out, were previously funded by bundling. Carr’s article did an excellent job laying out the problems with the industry’s over-reliance on bundling. But he ends his post by saying that quality journalism might just die. He offers no solution to the very real problem.

I was heartened, however, by the underlying message in Jeff Jarvis‘ post, even though I remain skeptical of it’s most obvious point:

I’ll say it again: Distribution is not king. Content is not king. Conversation is the kingdom. It’s about relationships.

I believe that it’s somehow about relationships, but I’m still not sure how the community interaction part plays in. The Boston Globe is betting on the True Fans model: people who just need their Red Sox fix can get it for free, but people who love the Globe–for it’s reporting on non-sports, or for other, more emotional reasons–will pay for it at BostonGlobe.com. Not coincidentally, BostonGlobe.com is also where they intend to have their most vibrant commenting system. But, I think that relationships and conversation are two different things.

I have a relationship with the Globe. My very first byline was on a book review for the Globe‘s long-gone Student Page. I was nine years old. The Globe is My Hometown Newspaper, so when they told me I’d have to pay for access, I did. But I don’t have a conversation with the Globe. I rarely comment on newspaper articles; I can’t imagine my Globe subscription will change that.

When I asked the publisher of the Globe, Christopher Mayer, what value he foresaw getting from a BostonGlobe.com commenting system, he talked about community, and feedback and solid reader contributions, driven by the fact that readers would not be able to hide under full anonymity (at least the subscription sale people know who you are no matter how strange your commenting handle is). Maybe that can all be monetized, and maybe he didn’t want to tell me how that would be monetized (the answer might be offline–the Globe will be offering that same commenting community in-person events), but right now I don’t see how communication leads to money, or certainly not to the money needed to make up for the unbundling. That being said, I’m not sure the True Fans model will make enough money for that either. I don’t think shorting stocks or “”scooping the muck from the sewer and holding it up in your hand and saying, ‘Look at this. Smell this”” is the answer either.

I’m skeptical of conversation as kingdom–though I recognize that might be because so many sites add commenting as a tack-on rather than a thought-through part of their site and business model–but what really struck me about the Jarvis was that he pushed the idea that newspapers need to figure out what their value is. He argues that it’s community or conversation. I’d say it’s providing information beyond the basics.

But, I do think that newspapers don’t often enough step outside of the journalism bubble and ask what their value can and should be in the Internet age. It might be some sort of smart aggregation. It might be letting computers write the breaking news so that staff can only focus on investigation. It might be becoming the virtual town square. I think that that answer needs to be found first before the solution to the money problem can really be found.

Leora Falk

Occasional Essays From a Former Journalist

Tag Archives: journalism